Terms and
Conditions
Last updated: September 20th, 2026
These Terms and Conditions apply to the website operated by [Agency Name] ABN [insert ABN], trading as [Trading Name] (“we”, “us” or “our”).
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use this website.
1. About us
Coast Advisory is a real estate agency operating in Queensland. We provide real estate sales, property management, leasing, appraisal, advisory and related property services.
2. Use of this website
You may use this website for lawful personal, commercial or informational purposes connected with property sales, leasing, property management or real estate services.
You must not use this website in any way that:
a. breaches any applicable law or regulation;
b. infringes the rights of any other person;
c. is misleading, fraudulent, defamatory, offensive or harmful;
d. interferes with the operation, security or performance of the website;
e. attempts to gain unauthorised access to any part of the website, server, database or connected system;
f. introduces viruses, malware, scraping tools, bots or other harmful technologies;
g. copies, reproduces or commercially exploits website content without our written consent.
We may restrict, suspend or terminate access to this website if we believe these Terms and Conditions have been breached.
3. General information only
The information on this website is provided for general information and marketing purposes only. It is not intended to be legal, financial, investment, taxation, building, planning or property advice.
You should make your own enquiries and seek independent professional advice before making decisions about buying, selling, leasing, renting, investing in or managing property.
Any commentary, suburb information, market update, appraisal range, rental estimate, buyer guide, seller guide or other content published on this website is general in nature and may not take into account your personal circumstances, objectives, financial position or legal obligations.
4. Property listings
We make reasonable efforts to ensure property listings on this website are accurate and up to date. However, property information may change without notice.
Property listings may include information supplied by vendors, landlords, developers, property owners, previous agents, government databases, third-party providers, photographers, floorplan suppliers, copywriters, portals or other external sources.
While we aim to verify information where appropriate, we do not guarantee that all property information is complete, current, accurate or free from error.
Property listings may include, but are not limited to:
a. property descriptions;
b. land size, building size or floor area;
c. room dimensions;
d. floorplans;
e. photographs, videos and virtual tours;
f. price guides or advertised prices;
g. rental amounts;
h. outgoings, rates, levies or body corporate fees;
i. zoning, overlays or planning information;
j. school zones or catchment areas;
k. development potential;
l. inclusions, fixtures and fittings;
m. availability, inspection times and auction details.
You should not rely solely on website information when making a property decision. You should inspect the property, review the contract or lease documentation, obtain independent legal and financial advice, and conduct all searches, reports and enquiries you consider necessary.
5. Property availability
Properties listed on this website may be withdrawn, sold, leased, placed under offer, placed under contract or otherwise become unavailable at any time without notice.
We do not guarantee that any property shown on this website is available at the time you view it or make an enquiry.
Inspection times, auction times, closing dates, expressions of interest deadlines and campaign details may change without notice. You should confirm all relevant details directly with the appointed agent before attending an inspection, submitting an offer or taking any other action.
6. Price guides, estimates and appraisals
Any price guide, advertised price, rental estimate, appraisal, market estimate or value indication provided on this website is provided as a guide only, unless expressly stated otherwise.
Property values and rental returns can be affected by market conditions, buyer demand, comparable sales, property condition, location, land size, planning controls, interest rates, tenancy status and other factors.
An online estimate or appraisal request does not constitute a formal valuation. We are not licensed valuers unless expressly stated. For a formal valuation, you should engage an appropriately qualified valuer.
Where a price guide or estimate is provided, it should not be taken as a guarantee that a property will sell or lease for that amount.
7. Accuracy of dimensions, floorplans and images
All photographs, floorplans, site plans, maps, renders, illustrations, videos and virtual tours are provided for marketing and general reference purposes only.
Measurements, areas, boundaries, dimensions and layouts are approximate and should not be relied on as exact. Furniture, landscaping, finishes, views, lighting, aspect and proportions may appear differently in person.
Images may have been edited, staged, digitally enhanced or taken at a particular time of day or season. Some images may show location, lifestyle or surrounding area content rather than the property itself.
Where renders, artist impressions or proposed plans are used, they are indicative only and may not reflect the final built form, finishes, inclusions, views or surrounding environment.
Buyers, tenants and other users should inspect the property personally and make their own enquiries before entering into any transaction.
8. Auctions, private sales and expressions of interest
Auction times, reserve prices, vendor expectations, campaign methods, expression of interest deadlines and private sale processes may change without notice.
Any information about auction or sale processes on this website is general in nature. You should obtain independent advice before bidding, making an offer, signing a contract or paying a deposit.
We may receive multiple offers on a property. Unless otherwise required by law, we are not obliged to disclose the existence, amount or terms of competing offers.
The vendor or landlord may accept, reject or negotiate any offer at their discretion, subject to applicable law and contractual obligations.
9. Rental properties and tenancy applications
Rental property information on this website is provided for general marketing purposes only. Availability, rent, bond, lease terms, inclusions, inspection times and application requirements may change without notice.
Submitting a tenancy application does not guarantee approval. Applications may be assessed based on information provided by the applicant, references, affordability, tenancy history, owner instructions and other lawful assessment criteria.
You are responsible for ensuring that all information provided in a rental application is true, complete and accurate.
We may use third-party application platforms, tenant checking services or property management systems. Your use of those services may be subject to separate terms and privacy policies.
10. Open homes and inspections
If you attend an open home, private inspection, auction or other property appointment, you must behave lawfully, respectfully and safely.
You must follow reasonable instructions from our agents, representatives or property occupants. You may be refused entry or asked to leave if your behaviour is unsafe, disruptive, unlawful or inappropriate.
You are responsible for your own personal belongings when attending a property. To the extent permitted by law, we are not responsible for loss, theft, injury or damage occurring at an inspection, except where caused by our negligence, breach of law or other liability that cannot be excluded.
For security, safety and vendor/landlord reporting purposes, we may collect attendee names, contact details and inspection feedback.
11. Enquiries, forms and online requests
When you submit an enquiry, appraisal request, contact form, rental application, inspection registration, newsletter sign-up or other online form, you agree that the information you provide is accurate, current and complete.
You authorise us to contact you using the details provided in relation to your enquiry, property interests, requested service or related real estate matters.
We may not be able to respond to your enquiry or provide requested services if the information you provide is incomplete, inaccurate or outdated.
12. Vendor, landlord and property management enquiries
Information submitted through this website in relation to selling, leasing or managing a property is treated as an enquiry only.
No agency appointment, sales authority, property management agreement, leasing agreement or other formal engagement is created unless and until a written agreement is signed by all required parties.
Any indicative fees, commissions, marketing costs, management fees or service descriptions published on this website are general only and may be subject to a separate written agreement.
13. Market reports and suburb information
Market reports, suburb profiles, recent sales data, rental data, clearance rates and other property market content may be sourced from internal records, public data, third-party data providers or industry platforms.
Market information may be historical, incomplete or subject to delay. Past sales, rental returns or market performance should not be treated as a guarantee of future performance.
You should not make a financial or investment decision based solely on market information published on this website.
14. Third-party content and links
This website may contain links to third-party websites, portals, mapping tools, finance calculators, application platforms, social media channels, embedded videos, data providers or other external services.
Third-party websites and services are not controlled by us. We are not responsible for their content, accuracy, security, availability, privacy practices or terms of use.
A link to a third-party website does not mean we endorse, approve or recommend that website or service.
You access third-party websites at your own risk.
15. Calculators, tools and downloadable resources
Any calculators, guides, checklists, forms, brochures, reports or downloadable resources made available on this website are provided for general information only.
They may not be accurate, complete, current or suitable for your circumstances. You should obtain independent advice before relying on any calculator, tool or resource.
We may update, remove or change downloadable resources at any time without notice.
16. Intellectual property
Unless otherwise stated, all content on this website is owned by or licensed to us. This includes text, images, video, graphics, logos, icons, layouts, design elements, downloads, reports, software, source code and other material.
You may view, download or print website content for personal, non-commercial use only.
You must not copy, reproduce, modify, distribute, republish, upload, post, transmit, sell or exploit any website content without our prior written consent, except as permitted by law.
All trade marks, business names, logos and brand elements displayed on this website remain the property of their respective owners.
17. User-submitted content
If you submit or provide content to us, including testimonials, reviews, comments, feedback, photographs, documents or other material, you confirm that:
a. you have the right to provide that content;
b. the content is accurate and not misleading;
c. the content does not infringe the rights of another person;
d. the content is not defamatory, unlawful, offensive or harmful.
You grant us a non-exclusive, royalty-free licence to use, reproduce, edit and publish that content for the purpose for which it was provided, including marketing, service delivery, internal records or client communication, unless otherwise agreed.
We may remove or refuse to publish user-submitted content at our discretion.
18. Testimonials and reviews
Testimonials, reviews and client comments published on this website reflect the experiences of the individuals who provided them.
They do not guarantee that you will receive the same result or experience. Real estate outcomes depend on market conditions, property type, location, timing, buyer or tenant demand and other factors.
We may edit testimonials for length, clarity or formatting, provided the meaning is not materially changed.
19. Privacy
We collect, use, store and disclose personal information in accordance with our Privacy Policy and applicable privacy laws.
Personal information may include your name, phone number, email address, property address, enquiry details, inspection attendance, identification information, application information and other details you provide to us.
We may collect personal information when you:
a. submit an enquiry;
b. register for an inspection;
c. request an appraisal;
d. apply for a rental property;
e. subscribe to updates;
f. download a guide or report;
g. attend an inspection or auction;
h. communicate with our team;
i. use this website.
We may use personal information to respond to enquiries, provide real estate services, manage relationships, conduct inspections, process applications, send property alerts, comply with legal obligations, improve our services and communicate with you about relevant property matters.
Our Privacy Policy explains how we handle personal information, how you may access or correct your information, and how to make a privacy complaint.
You can view our Privacy Policy here: (link).
20. Electronic communications and marketing
If you provide your contact details to us, we may contact you about your enquiry, requested service, property interests or related real estate matters.
Where permitted by law, we may also send you property alerts, market updates, newsletters, appraisal invitations or other marketing communications.
You may unsubscribe from marketing communications at any time using the unsubscribe function provided or by contacting us directly.
Even if you unsubscribe from marketing, we may still send you service-related communications where necessary, including messages about active enquiries, inspections, applications, appointments, agreements or legal obligations.
21. Cookies and analytics
This website may use cookies, pixels, analytics tools and similar technologies to improve website performance, understand user behaviour, measure marketing effectiveness and provide relevant content.
These tools may collect information such as browser type, device type, pages visited, time spent on the website, referral source, approximate location and interactions with website content.
You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
Where third-party analytics or advertising tools are used, those third parties may collect and process information in accordance with their own privacy policies.
22. Website availability and security
We aim to keep this website available, secure and functioning properly. However, we do not guarantee uninterrupted access.
The website may be unavailable from time to time due to maintenance, updates, technical issues, cyber incidents, hosting failures, network outages or events beyond our control.
We do not guarantee that this website is free from viruses, malware or harmful code. You are responsible for using appropriate security software and taking precautions when accessing websites, opening files or downloading material.
23. Limitation of liability
To the maximum extent permitted by law, we exclude all liability for any loss, damage, cost or expense arising from or connected with your use of this website, reliance on website content, inability to access the website, errors or omissions in website content, third-party links, property information, market data or online tools.
This includes, but is not limited to, direct, indirect, incidental, special or consequential loss, loss of profit, loss of opportunity, loss of data, loss of goodwill, business interruption or financial loss.
Nothing in these Terms and Conditions excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law.
Where liability cannot be excluded but can be limited, our liability is limited to the maximum extent permitted by law.
24. Indemnity
You agree to indemnify us, our directors, employees, agents, contractors and representatives against any loss, damage, liability, claim, cost or expense arising from:
a. your breach of these Terms and Conditions;
b. your misuse of this website;
c. your submission of false, misleading or unlawful information;
d. your infringement of another person’s rights;
e. your breach of any applicable law.
25. Consumer rights
Nothing in these Terms and Conditions is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law or other laws that cannot be excluded, restricted or modified by agreement.
If any part of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that part will be read down or severed to the extent necessary, and the remaining terms will continue to apply.
26. Changes to this website
We may update, change, suspend or remove any part of this website at any time without notice.
This includes property listings, content, images, tools, resources, features, pricing information, inspection times, suburb information and service descriptions.
We are not liable to you or any third party for any change, suspension or removal of website content or functionality.
27. Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time by publishing an updated version on this website.
The updated terms will apply from the date they are published, unless otherwise stated.
Your continued use of this website after changes are published means you accept the updated Terms and Conditions.
28. Governing law
These Terms and Conditions are governed by the laws of Queensland, Australia.
You submit to the non-exclusive jurisdiction of the courts of Queensland and any courts that may hear appeals from those courts.
29. Contact us
If you have any questions about these Terms and Conditions, please contact us.